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 PRIVACY PRACTICES
              
If you feel that DivorceRecordsUSA.com is not abiding by its posted privacy policy, you should first contact us by email. Go to the CONTACT page using the link above.

Information Collection and Use
DivorceRecordsUSA.com obtains its information from the relevant state and county repositories, courts and record offices where marriage certificates are stored. We do not sell any non-public information. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. DivorceRecordsUSA.com collects information from our users at several different points on our website and uses the information for internal marketing and administration purposes only. All users must have an appropriate use for the information and agree to abide by all local and federal laws regarding the purchase and dissemination of said information.

Registration
In order to use this website, a user must first complete the online registration form.  During registration a user is required to give their contact information (such as name and email address).  This information is used to contact the user about the services on our site for which they have expressed interest. 
 
Order
We request information from the user on our order form.  Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).  This information is used for billing purposes and to fill customer orders.  If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user.  Usage of a cookie is in no way linked to any personally identifiable information while on our site.  Once the user closes their browser, the cookie simply terminates.  This site uses cookies during the order and credit card authentication process to ensure the accuracy and security of the online order. These cookies are used exclusively to provide security and are not used to gather information about users.  We do not share information about our users with other sites. If a user rejects the cookie, there may be problems with their usage of our site because we would have no way of validating the user.

Log Files
We use IP addresses to analyze trends, administer the site, track user movement through the site, and gather broad demographic information for aggregate use.  IP addresses are not linked to personally identifiable information. We do not store or obtain any information from the log files that may be used to identify a user of the web site. IP numbers and the associated domain names can be identified geographically from the domain extensions (for example, .uk = United Kingdom, de = Germany, fr = France, au = Australia, nz = New Zealand) but beyond this wide regional information the actual identity of the user is not revealed in any way.


Sharing
We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
 

Links
This web site may contain links to other sites. Please be aware that DivorceRecordsUSA.com is not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
 
 Supplementation of Information
DivorceRecordsUSA.com does not supplement user information collected on our site with information from third party sources.
              

Newsletter, Site and Service Updates
We also occasionally send out a periodic e-mails with site and service announcement updates. Registered members are encouraged to receive e-mail service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.


Correction/Updating Personal Information:
If a users personal information changes (such as your address or telephone number), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that users personal data provided to us.  This can be done by emailing our .
 
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email.  Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.             
 
Feedback
The accuracy and validity of our site is very important  to us. If you spot inaccuracies of any kind, or if you feel that statements we making are not fully representational of our services, then please email our Customer Service (contact information listed below).  .
           
         
Please Note: We do NOT issue divorces. We perform a search of the state or county archived records of divorces to verify that a divorce, or dissolution of marriage, has been filed and/or finalized. 

                  

The contents of this site are Copyright 1999-2007, © DivorceRecordsUSA.com. All Rights Reserved.   
*** We provide an actual copy of the divorce decree. In the event the divorce decree is longer than 3 pages, we charge $2.00 per page for each additional page. The majority of documents are three pages or less, and only rarely is this additional charge incurred. But we will not know how long the actual document is until our researcher has pulled it from the records office and copied it. We can limit the number of pages copied if you state in the comments field of the ordering page that you wish to cap the charges to a certain amount. We can pass this information on to our researcher BEFORE they pull the records. The additional copy charges, if incurred, will be charged directly to your credit card.
             
For further information about the services offered by DivorceRecordsUSA contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our fax number is 1-888-455-4771 (303-455-4771 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems, contact Webmaster, .
             
ORDER CANCELLATIONS, FRAUDULENT OR CONTESTED CREDIT CARD CHARGES - If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is not possible for us to cancel the charges, or change or expedite the order. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge PLUS collection and legal fees, IF incurred. By placing an order with us you hereby agree to these terms.
                     
There are restrictions and limitations to the data that we provide. Please see our User Agreement. We do not use, sell or distribute any of the information that we collect from you in the course of our investigations. For a complete disclosure please click on the link for our Privacy Practice. The information that you give us is held in a secure system and is not available to any other third-party. This service is completely confidential. Your use of this site will not be revealed to any other party without your express permission.
                     
We use 128 bit encryption to protect our user's information. For more information about our security practices see our Security Statement.

            
Our web page does not automatically collect specific information (i.e. e-mail addresses) about visitors. Aggregate and summary statistics are collected for measure of our web site’s effectiveness.