DivorceRecordsUSA - User Agreement



ORDER DIVORCE RECORDS ONLINE. ALL 50 US STATES

USER AGREEMENT

IMPORTANT INFORMATION: SEARCHES, CANCELLATIONS AND DOCUMENT LENGTH

ACCURACY OF OUR SEARCH: We charge a fee for each LOCATION that we search. A search request that comes back as "no record found" will not be credited back UNLESS it is clearly our mistake that the wrong location was searched. IF we have made the error then your money will be refunded cheerfully with our apologies, or we will search again at no charge to you. DivorceRecordsUSA.com cannot be responsible for typographical or other mistakes in the ordering information that is entered by the customer.

ORDER CANCELLATIONS: If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, or change or expedite the order.

DOCUMENT LENGTH: We provide an actual copy of the divorce decree, but the documents can be of varying length. In the event the divorce decree is longer than 3 pages, we charge $2.00 per page for each additional page. The majority of documents are three pages or less, and only rarely is this additional charge incurred. But we will not know how long the ACTUAL document is until our researcher has pulled it from the records office and copied it. We can limit the number of pages copied if you state in the comments field of the ordering page that you wish to cap the charges to a certain amount. We can pass this information on to our researcher BEFORE they pull the records. The additional copy charges, if incurred, will be charged directly to your credit card.

You, the viewer/buyer/customer agree that information obtained through DivorceRecordsUSA.com will only be used for the purpose of: 1) a commonly recognized business use whereby the business for which you seek the information has a preexisting business relationship with the subject of the inquiry; or 2) a use which will clearly cause no emotional, physical or financial harm to any person or company, organization or third party which is subject to the inquiry; or 3) a use that is relevant to the subject matter of a documented civil or criminal action; or 4) personal use, as you are either the bride or the groom listed on the marriage license requested.

Use of data obtained from DivorceRecordsUSA.com shall be for legal and moral purposes only.

Use of the information obtained from DivorceRecordsUSA.com in the course of or planning of stalking, identity theft or fraud is explicitly prohibited and will be reported to proper legal entities.

You, the viewer/buyer/customer agree to indemnify DivorceRecordsUSA.com and its suppliers, employees and officers for all damages, claims, or losses suffered by DivorceRecordsUSA.com as a result of possible claims by third parties relating to use of the data provided by DivorceRecordsUSA.com. Although DivorceRecordsUSA.com is not a consumer reporting agency as defined by the Fair Credit Reporting Act, we continue to promote responsible use of the information that we provide. We expect that the information provided by DivorceRecordsUSA.com will not be used directly in the preparation of a consumer report.

We state to you the viewer or user that "Data obtained from DivorceRecordsUSA.com should not be used in part or whole to determine a consumer's eligibility for credit, employment (employment, promotion, reassignment or retention), insurance or any other purpose for which a consumer report would be obtained, except in connection with collection of a debt. If adverse action is to be taken against the consumer data subject and the information to be used has been obtained from DivorceRecordsUSA.com, it must be verified from another source prior to adverse action. This data should be used for lead or confirmation of information only."

You, the viewer/buyer/customer understand that the information provided by DivorceRecordsUSA.com has been compiled from public records and other proprietary sources for the specific purposes of (1) confirming the validity of a marriage for legal purposes, and/or (2) locating individuals and businesses (3) previewing general background information about individuals and businesses for a legal purpose.

You, the viewer/buyer/customer understand that you are strictly forbidden from reselling the information provided by DivorceRecordsUSA.com.

You, the viewer/buyer/customer have an obligation to respect the privacy of the public in accordance with the guidelines of the Individual References Services Group (www.iris.com) and you agree to review and comply with the guidelines, rules, regulations and other applicable laws including FCRA and the Privacy Protection Act.

DivorceRecordsUSA.com shall be indemnified from any and all claims and consequences arising out of found or not found information.

Likewise, you attest that you have not misrepresented yourself, your company, organization or your purpose for viewing the DivorceRecordsUSA.com website or for ordering searches from DivorceRecordsUSA.com. You understand that misrepresentation in this agreement may results in civil and criminal action against you and your organization, employees and affiliates. Buyer/Viewer is hereby notified that DivorceRecordsUSA.com information is developed using standard investigative methods including public records, and third-party sources. All searches are on a best efforts basis, no guaranties, promises or claims are made about potential search results. DivorceRecordsUSA.com shall not be liable for any special, incidental or consequential damages of any type. DivorceRecordsUSA.com reserves the right to amend, change, or discontinue its prices and/or searches at any time. We reserve the right to refuse any client or any specific requests at any time and cooperate with law enforcement officials when misuse of information is suspected. Please direct all questions /comments to .

Buyer assumes all related legal liability, and by ordering from DivorceRecordsUSA.com consents to waive all claims against DivorceRecordsUSA.com resulting from searches. Requester/buyer/client agrees to hold DivorceRecordsUSA.com, its officers, employees, and vendors harmless and to indemnify DivorceRecordsUSA.com, from any and all claims that may results from buyer's request. Buyer/Viewer warrants that requested searches are legal and proper in his/her jurisdiction and complies with all applicable laws (local and state) and Buyer bears full legal costs in event of suit, and furthermore will hold all information confidential. Information obtained through DivorceRecordsUSA.com is to be used in the course of legal (FCRA approved, if relevant) purposes, and held strictly confidential. Buyer warrants and agrees that requested searches are fully legal in his or her and subjects jurisdiction. Buyer realizes that most orders are processed immediately upon receipt and are non-cancelable after order receipt. Client/Buyer/Viewer agrees that visitation to the DivorceRecordsUSA.com website or placing of a search request is not for the purpose of entrapment, sting operation, or pursuit of DivorceRecordsUSA.com, its employees, vendors, clients, affiliates nor officers. Search discrepancies must be reported within 10 days. All unpaid fees subject to 20% interest from date of invoice, and buyer consents to suit in jurisdiction of DivorceRecordsUSA.com's choice. Buyer consents to all terms & conditions as amended by DivorceRecordsUSA.com from time to time.

The turnaround times quoted throughout this web site are an average, or our best estimates of the amount of time it will take us to process your requests for services and return the information to you. All listed turnaround times apply only to business days. Where turn-around times are listed as "days", or "hours", we are referring to business days and business hours.

Records can generally be obtained within 7 to 10 business days, depending on the state and county. Older records, or documents that have been placed in archived storage, WILL take longer to access. This is beyond our control, and varies from state to state, courthouse to courthouse, and county to county.

Turnaround times vary widely from state to state. We make the application for the marriage license either immediately after transmittal to our system, or, if outside of our normal hours of business of 7 a.m. to 10 p.m., MST, as soon as our normal morning operations begin. Likewise we transmit the information to you as soon as it is received. Delays come from the state or county data repository, or from problems with communicating with the client. It is the buyer�s responsibility to make sure that all contact information is correct.

Frequently, we return information in less time than we have quoted here, but if you absolutely must have information returned more quickly, please contact customer service for information on available rush service. Be aware that a "Rush Charge" will then be applied to the cost of the service. Expedited service may be very limited.

DivorceRecordsUSA.com cannot and does not make any guarantees as to the results of search. Because DivorceRecordsUSA.com cannot reasonably be expected to obtain information for false, erroneous, or unreasonably difficult requests (i.e. requests about people that don't exist, were never married in that state/county, or are fugitives of the law, or are deceased, etc.), customers are billed for search requests only, and not for the results of the searches.

Re-iterating the information laid out in the box at the top of this page: All searches on a best effort basis only. No refunds, exchanges, or credit. Customer/viewer/buyer is solely responsible for accurately filling out the order form, entering valid and correct contact information, and selecting the appropriate search. A search request that comes back as "no record found" will not be credited back unless it is clearly our mistake that the wrong location was searched. DivorceRecordsUSA.com cannot be responsible for typographical or other mistakes in the ordering information entered by the customer. Because all orders are processed immediately, no cancellations allowed or accepted once an order has been submitted. If you call to cancel your order before the order is processed, then a $15 cancellation charge will be assessed. But once your request has been transmitted to our researchers it is not possible for us to cancel the charges, or change or expedite the order.

Prices & Products are subject to change without notice.

DivorceRecordsUSA.com does not warrant the accuracy, timeliness, or completeness of any of the data available through telephone sales or sales made over the Internet via DivorceRecordsUSA.com's web site. We are a provider of public and other records, we do not gather, store or have any way to edit or change erroneous information.

ORDER CANCELLATIONS, FRAUDULENT OR CONTESTED CREDIT CARD CHARGES - If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is not possible for us to cancel the charges, or change or expedite the order. For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional $25.00 MINIMUM processing charge PLUS collection and legal fees, IF incurred. By placing an order with us you hereby agree to these terms.

To the fullest extent permitted by law, the information is provided AS IS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE, TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR NON-INFRINGEMENT.

Please Note: We do NOT issue divorces. We perform a search of the state or county archived records of divorces to verify that a divorce, or dissolution of marriage, has been filed and/or finalized.

*** We provide an actual copy of the divorce decree. In the event the divorce decree is longer than 3 pages, we charge $2.00 per page for each additional page. The majority of documents are three pages or less, and only rarely is this additional charge incurred. But we will not know how long the actual document is until our researcher has pulled it from the records office and copied it. We can limit the number of pages copied if you state in the comments field of the ordering page that you wish to cap the charges to a certain amount. We can pass this information on to our researcher BEFORE they pull the records. The additional copy charges, if incurred, will be charged directly to your credit card.

For further information about the services offered by DivorceRecordsUSA contact Customer Service by email or call 1-800-315-7678 (or 303-455-8855 if outside of the US). Our fax number is 1-888-455-4771 (303-455-4771 if outside of the US). Our hours of business are from 7 a.m. to 8 p.m., Mountain Standard Time (MST), Monday - Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems, contact Webmaster, .

There are restrictions and limitations to the data that we provide. Please see our User Agreement. We do not use, sell or distribute any of the information that we collect from you in the course of our investigations. For a complete disclosure please click on the link for our Privacy Practice. The information that you give us is held in a secure system and is not available to any other third-party. This service is completely confidential. Your use of this site will not be revealed to any other party without your express permission.

We use 128 bit encryption to protect our user's information. For more information about our security practices see our Security Statement.

Our web page does not automatically collect specific information (i.e. e-mail addresses) about visitors. Aggregate and summary statistics are collected for measure of our web site�s effectiveness.